Your privacy matters to us. This Privacy Policy explains how The Holistic Portal (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit https://theholisticportal.com (the “Site”) or interact with our services.
By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
We collect the following types of information when you visit our Site or make a purchase:
- Personal Information: Name, billing/shipping address, email, phone number, and payment details when you place an order.
- Account Information: Login credentials and preferences (if you create an account).
- Order History: Details of products purchased, order dates, and shipping status.
- Technical Data: IP address, browser type, device information, and pages visited via cookies and analytics tools.
- Voluntary Information: Data you provide via customer service requests, reviews, surveys, or newsletter sign-ups.
2. How We Use Your Information
We use your information for purposes including:
- To process and deliver your orders
- To communicate with you about orders, shipping, or promotions
- To improve our website, services, and product offerings
- To detect and prevent fraud or unauthorized transactions
- To comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your cart contents
- Analyze traffic and improve site performance
- Deliver relevant promotions or ads
You can disable cookies in your browser settings, but some parts of the Site may not function properly.
4. Sharing Your Information
We share your data only with trusted third parties necessary to run our business:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- Email marketing and analytics providers
These third parties are prohibited from using your information for anything other than providing services to us.
5. Your Privacy Rights
If you are a U.S. resident, including Illinois:
- You may request access to the personal data we hold about you.
- You may request corrections or deletion of your data (subject to certain exceptions).
- You may opt-out of marketing emails by clicking “unsubscribe” in any email or contacting us at privacy@theholisticportal.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Children’s Privacy
Our Site is not directed at children under 13, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have questions or wish to exercise your privacy rights, contact us at:
📧 privacy@theholisticportal.com
📍 The Holistic Portal, 1213 Clarence Ave, Berwyn, Illinois 60402
